Frequently Asked Questions
How soon can I receive my order?
Standard delivery takes 3-5 working days. In case of any unexpected delays, please contact our customer support for assistance.
For more details, contact
on +92-323-440-2772 or
at order@marhampharmacy.pk
How much does delivery cost?
We are currently operating in Pakistan Only.
Delivery Charges are as follow:
Product Weight: Less than 1kg Rs. 300 to 350
Product Weight 1kg or more: Rs. 500 to 1000 as per Product Dimension.
Order Value more than Rs. 10000 cannot be delivered on COD (Cash on Delivery) Basis. For that order customer will pay all Amount in Advance on given Bank Account Number by Marham Pharmacy before shipping.
What if I don’t have a prescription?
Sorry, prescription drugs can only be processed with a valid prescription. However, MarhamPharmacy.pk is a complete healthcare platform and you can purchase any other product that doesn’t require a prescription.
Do I have to create an account to shop with you?
No, you can place an order without creating account on our website.
Can I make changes to my order?
Yes, You can make changes to your order until you receive a confirmation call for that order. You will not be able to edit your order after your order has been confirmed.
Can I cancel my order?
Yes, You can cancel your order anytime before confirmation call. Once the order has been shipped from our warehouses to you, you will not be able to cancel it.
I’m missing an item from my order, what do I do?
You might have chosen the order to be delivered in different consignments. Please track your consignment number to find out more about your order. We will send consignment number via WhatsApp. You may track anytime.
You can also contact our customer service department at
on +92-323-440-2772
or at order@marhampharmacy.pk
Are your products FDA-Approved?
Yes, all of our products are FDA-approved and meet the highest quality and safety standards.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number that can be used to track the status of your delivery.
Do you offer a warranty on your products?
Most of our products come with a manufacturer’s warranty. For more information, please refer to the individual product pages.